On-Demand Transport
Rethinking transport networks to improve connectivity and flexibility is at the heart of our on- demand transport solutions. We aim to deliver reliable and competitive first and last mile services that encourage more use of public transport and create hassle-free journey.
On-demand transport connects new and existing networks to deliver more choice and more convenience across high and low demand routes.
In partnership with Transport for NSW, CDC operates two on-demand transport services, as part of plans to best serve our customers by providing flexible transport services and point to point transportation. In March 2019, CDC introduced Woopi Connect, a point‑to‑point on‑demand service in Woolgoolga in northern New South Wales. Bookings for this service are facilitated through an app developed in-house by our Group IT team in Singapore. Customers can also phone in to the depot to make a booking. Customers can enjoy the connections to popular destinations at their convenience, serviced by two eight seater mini buses.
The second on-demand service, Hillsbus MetroConnect, was launched in May 2019.
MetroConnect is a point to hub service in Sydney’s Hills District which serves three Metro stations, Bella Vista, Norwest and Hills Showground. This service aims to improve connectivity for customers and bookings to be made conveniently via a mobile app.
In Singapore, ComfortDelGro trialled an-on-demand bus service called ComfortConnect, which operated from Mondays to Fridays between 10am and 4pm and served a total of 16 physical / virtual stops. This service provided the added convenience and flexibility for customers simply by booking using a mobile app.
On-demand services provide flexible transport for inter-peak and off peak periods, reducing the number of low patronage fixed route trips and optimise efficiencies by improving passenger groups and reducing kilometres travelled.